The 5-Step Secret to Giving Exceptional Feedback

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The secret to giving great feedback

The video “The secret to giving great feedback | The Way We Work, a TED series” by LeeAnn Renninger gives useful tips on how to give feedback at work.

Effective feedback is essential in the modern workplace, but many people need help to deliver it helpfully and productively. In “The Way We Work” podcast, LeeAnn Renninger shares a five-step plan for giving feedback that can turn challenging conversations into positive experiences.

  1. Begin with a “micro-yes” question: Start the conversation by asking a brief, essential question that sets the stage for feedback. This approach informs the recipient that feedback is on its way and offers them a sense of autonomy by agreeing to engage in the conversation.
  2. Provide specific data: Avoid general or subjective language when giving feedback. Instead, use clear, specific words that won’t be misinterpreted or mean different things to different people.
  3. Explain the impact: Share a statement about how the feedback affected you as the person giving it. This helps the recipient understand why the feedback matters and gives it a sense of purpose.
  4. End with a solution-focused question: Conclude the feedback with a question encouraging both parties to work together to address the issue at hand.
  5. Regularly ask for feedback: Actively seeking feedback demonstrates your commitment to continuous learning and improvement. It also gives you a better idea of where to focus your efforts.

Following this five-step plan, you can foster an environment where feedback is valuable and leads to growth and progress rather than defensiveness and confusion.


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